Our organisation complies with the requirements of the Privacy Act 1988 (as amended). In order to safeguard an individual’s right to privacy, we have created a policy to reflect the spirit and content of the government’s policy legislation. This will ensure we protect the trust you place in us when you provide us with your personal details.
We will use your personal details to provide any personal service you require, to administer your relationship with our service and any other relevant service you consent to and to provide you with information on our activities.
We only collect information where it is necessary to do so to provide a service to you or where we are required by law to do so (e.g. staff superannuation and taxation information). Without your personal details we may not be able to interact with you or provide you with opportunities in a meaningful way.
Access to your personal information is always restricted to those who require the information to provide a service to you e.g committee members and volunteers. We will not pass on any of your personal details to any other organization or third party, unless we have consent from you to do so.
Our commitment to privacy includes our internet sites. We have a public web site which is available to anyone. There is no personal data stored on this site.
There are many sources of information that we collect. The sort of information we may collect includes:
Name and address
Family member details
Details of donations where receipts for taxation purposes are required
Email address so we can communicate with you
Communications you have with us
Records of discussions (e.g. counselling sessions) – we will tell you when we keep a record of meetings/discussions
Records of visits, phone calls and services provided
Staff details for superannuation, payroll and taxation purposes.
In order to keep your information as current as possible please let us know of any changes to your personal details.
If you want a copy of this information please contact us. You can request us to modify your personal data at any time if you believe it is not accurate, complete or up to date.
Such information will relate solely to partners of Safe Waters Community Care Inc. or to those who have regular contact with Safe Waters Community Care Inc. in connection with the our activities; and, Safe Waters undertakes to all such individuals whom the information concerns that we will not disclose such information without the individual’s consent unless required to do so by law.
We will do everything we can do to respect your privacy and will only make your information available to those who have an absolute need to provide a service to you.
Safe Waters Community Care Inc.
Incorporated Association Registration Number: INC1901066
Australian Business Number (ABN): 58 875 473 374
Safe Waters Community Care Inc. is committed to providing a safe and secure environment for all its members, volunteers, guests and particularly to children.
Our Policy & Procedures aims to provide an environment safe from any form of harm, including abuse, and to ensure that parents, members and volunteers are familiar with our safe polices to be able to support their implementation and identify any breaches.
Please refer to the following document:
Code of Conduct
Our Code of Conduct provides guidelines on appropriate boundaries rather than assuming that people know what the appropriate boundaries are. .
At Safe Waters Community Care Inc. We expect this of our committee members and our volunteers, as they help to provide services to vulnerable people as well as working with alongside others to provide this service.
This code is set out as follows:
Respect: We treat the people we work with fairly and with kindness, in a positive manner; whether they are someone who accesses our services, our volunteers, staff or other organisations. We will act ethically in a non-discriminatory manner.
Safety: We have policies and procedures in place to ensure the services we offer are safe for the people who access them and the people who make them happen (volunteers, the community and/or staff). To ensure our practices are safe we work towards compliance with applicable laws, rules and regulations. Our volunteers receive appropriate training and the facilities we use meet the appropriate standards.
Professionalism: We are professional in everything we do – including the way we speak, our actions, the way we dress and present ourselves. We have professional relationships with our guests, paying particular attention to having healthy boundaries with them.
Collaboration: We value partnerships with individuals as well as community groups and services and aim to work in a collaborative manner at all times. We utilise each other’s strengths and skills to provide the best quality services to our guests at all times striving for a harmonious working environment.
Confidentiality: We respect privacy and maintain confidentiality in all aspects of our work at all times by displaying loyalty to our guests, volunteers, and the organisation as a whole. If there is a risk of harm to self or others we would need to report this to the appropriate authorities.